I just loved the car that we hired, so much so, I think that I will purchase the same make and model for my own car. Hitch car rental were a absolutely wonderful company to deal with. Friendly, polite and only to willing to help and support. They were also interested in any comments that I might have, that could help with customers relationships. The following sentence says it all. "If I have another opportunity to travel to New Zealand again, they would be the only rental car company that I would use." Ashleigh

Ashleigh Lowrie

Never heard of Hitch rentals before but after our first experience using them, definitely going to use them again and again! The car we got had no issues and the Mahindra we had was the perfect car for our road trip across the North Island of New Zealand. Reasonably priced, excellent car fleet and flexible service and return times. No extra cost for more drivers of the car, we were all under 25 and this was not an issue for Hitch. 100% using Hitch Rentals again.

Gillian-Carlo Manaloto

Very friendly staff and Manager very helpful. Car was clean and almost no apparent damage. However Air Con was low on gas so it got a bit warm on hotter days. Manager kindly agreed to pay full tank of petrol in compensation. Overall a very good experience.

julian tosswill

A very comfortable and easy experience with hitch car rentals.We booked a small car but it was upgraded to a new mazda 3.The service was very quick and friendly,no dramas.Free pick and drop to the airport was most convenient.Would definately recommend hitch car rentals for a stress free holiday

Aditi S Aujla

We were very happy with Hitch Car Rentals. The price was competitive; the staff were friendly and helpful and supplied our car without delay. They are conveniently located to Queenstown Airport and the transfer to and fro quick and efficient. I will use their services again on my next visit.

Philip Holman

The rental car I got from Hitch was great! A fairly new car, clean and without signs of former damage it took me safely through both NZ islands. The team at Hitch was friendly and competent, the booking was easy and without any problems or hidden costs. A huge advantage in my opinion (and why I chose Hitch) is the zero excess insurance (which means absolutely zero costs!) and no underage fee (with being 23 all the other car rental agencies demanded exorbitant fees). Taking the car from Christchurch to Auckland - e.g. using the ferry - meant a relocation fee but even so the total price was comparable to or below to the other companies! I highly recommend Hitch and would choose it again. Thanks for the memories and experiences I made with my beloved Mazda 3 :)

Laura Braunwarth

Great upgraded car..Mazda 3. Was comfortable, and easy to drive, and MODERN!!!!!! Didn't realize that CHCH was so big.. should have added gps! Have used a number of rental cars, this was up to the BIG BOYS, but at a much much lower price!!!! Only drawback was that it was not a " Drive off from airport", had to phone and wait 15 mins beside Taxi stand to be picked up by shuttle service, but , it was worth it!!! Return from depot to airport by shuttle .

Robin Lim

Rented in Christchurch for 3 days and will absolutely rent from Hitch again! The friendly and helpful customer service, quality of the vehicle and cost made it an excellent customer experience. Our Hitch rental went without a hitch and we recommend Hitch to others.

Moira Ransom

Efficient, straight forward online booking service. Followed up by friendly team at Hitch who showed me helpful point's about driving car I was hiring. Contract easy to understand what insurance option I was selecting. Quick shuttle service to airport. Will use Hitch again.

Debbie Twiss

Awesome company will definately use again! No deposit with $0 Excess Insurance - total price quoted is exactly what you pay for. Drama free, easy process at pick up and drop off, everyone from the front desk to the Driver at the airport drop off and pick up was friendly and helpful.

Tania C.

What a fantastic experience from Elliot. Fast efficient and extremely friendly. The prompt service was appreciated. Even though they advertise the cars as being older, you would never know. The little car we had was in almost perfect condition. We wil be returning again and will not hesitate to use these guys out of Christchurch. I would recommend to all and you definitely get value for your money

Wendy Moore

The customer service was very good and quick! However, being an English speaker we got a Japanese car, and it was really hard to use all of the functions the car had because I cannot read Japanese. As well, we were not given a working key fob so it was a little bit of a hassle to have to lock and unlock the car from only the driver side door. These were my only complaints though! Which are minor! Other than that, everything else was great!

Diandra Francis

Very friendly service and ease of transaction. Card only payment as they don't take cash. All and all very cheap and great service.

Matthew Russell

Best rental company in new zealand. Very well recommended. A+++. Thanxx Elliot

Mohammed Amin

I was impressed with Hitch's efficiency at collection and return at Christchurch NZ airport office. However, more important was the assistance they offered me when my baggage was delayed. I had no address to have the backpack sent on to as I had planned to head off into the mountains to camp. The lady driving the shuttle overheard me telling another passenger in the shuttle of my predicament and immediately OFFERED to let me use their office address as a place to get my backpack delivered to. I didn't even have to ask. I was very relieved. So, thank you VERY much, Hitch staff there. The vehicle I rented was fine, and with a very good fuel economy (4.8 litres per 100 km). It even had a GPS/satnav. Unfortunately it only had maps of Japan and was in Japanese. I suppose that's what happens if you buy second-hand cars from Japan to rent in NZ. But, if it enables Hitch to offer the lowest price for car rental, then that's fine with me. I didn't need GPS - I had a GPS precursor with me - known as MAP!!

Jeff Woods

Fantastic hire. Great value. Very good cars available for an even better price. Check in was a bit busy, with many hires arriving, but still got great service. Drop off super easy and fast.

Ewan Evans

We hired a car from Hitch last week and were extremely happy with the car, the price and especially the service. It is our first trip to NZ and we were running late for our internal flight from Auckland to Christchurch. We didn't have any time to fill up the car and when we arrived at Hitch there was no problem and, in fact, the accountant gave us a lift to the domestic terminal straightaway rather than having to wait around for the free shuttle. We got to our flight on time and will be using Hitch when we return to Auckland in a few days time and would recommend to everybody. Thanks!

Richard Moon

Rented car from Hitch Car Rentals in Christchurch in November. service was great from the airport pickup to dropoff to motel when we returned the car . Staff were very helpful with directions for the area. Pricing was good and the car supplied was great.Highly recommend and would use them again. Thanks Hitch car rentals

David Hills

Used Hitch from Christchurch airport. Easy and efficient pick-up and check-in. No problems with car during the rental. Had to pay extra to drop off at Aero-Park as it was outside office hours. However, this process was quite seamless. Good value for money and would definitely use again.

Cliff Bowden

The transfer from Auckland airport to the Hitch office was excellent and the office and car storage site are top class. Friendly staff who highlighted the number to call if there were any problems. The car looked good (although with a few more minor marks than from more expensive providers). I used it for a month with no problems arising and returned it to Christchurch airport which has the same quality of office staff and transfer service. Overall, my experience was top class.

STEPHEN SUMMERBEE

I’ve never done a google review before, but I thought this one was necessary. From the moment of getting picked up at the airport, there was friendly service. It was a quick 5 minute run through of the contract and were given the keys and off we went. Brought it back with no issues, and got the car that we had booked. This company is super amazing for under 25 year old drivers.. as I am one and their policy is fantastic. Would recommend them 10/10 and will definitely be using them again :)

sharon knight

All staff was professional, courteous, helpful and friendly. The vehicle was clean, well maintained and got us where we needed. I read some reviews that Hitch was a substandard company, but that was not the case for us. In fact, they were better than many of the larger rental companies we've used in the past.

Daniel Epstein

The cars are exceptional value. Second time I've used them both now in Auckland and Christchurch. The guy they have in Christchurch provides exceptional customer service. They're still a little slow on processing, but they're newish. They're my go to place for cars. Thanks Hitch!

Des Shinnick

What an amazing hire car experience. Staff were friendly and the car comfortable! And... so much cheaper than any other search!! Would DEFINITELY go with them on my next trip to New Zealand (& other parts of the world if there is a dealership)

Naomi Bradley

This is the second time we have used Hitch Rentals and would definitely use them again. Their service is always fast and friendly.

Andrea

5/5 We were so happy with our Auckland Hitch rental experience so we had high hopes when we landed in Christchurch and were able to book another rental car through Hitch for our 11 day road trip around the South Island. We got our car during an after hours pick up and after having a Renault Megane in Auckland we were pretty bummed about getting a Mazda that had its central console completely in Japanese. We called up the next day and spoke with Anthony to see if we could switch to another car that didn't have Japanese as the default language (my friend and I are from the states so driving on the left is stressful enough, we figured a console speaking to us in a different language didn't do a lot to help). We took in our Mazda and Anthony helped us trade to the same Renault Megane we had in Auckland! We could not be more pleased with Anthony's attentive and kind customer service. He really helped us out and we're extremely grateful to him and Hitch for helping to give us a wonderful New Zealand road trip experience!

Emily Dechant

An affordable tidy little car. I was picked up and dropped off at the airport. Customer service was good though it took a while to be able to get hold of them on the phone when i got to the airport to arrange a pick up. I will definanetly use Hitch again.

Michelle Maurice

Fantastic prices, great quality car and friendly service at the Auckland pickup depot. We hired a Toyota Prius hybrid and it was brilliant, hardly used any petrol and ran like a charm. Thanks team for the great service.

Chris Sullivan

Cheapest rental I could find. Didn't even have to pay a bond. Was given a good car.

Ash S

The staff are generally friendly. Picking up the car took more than 30 minutes, and the line was long. The exterior of the car was not very clean when we picked it up, and there are prior big bumper and fender dents. We requested to get another car, but the staff told us no any other car is available. Overall, it’s still a good value compared to the car hires at the airport, but please plan ahead and expect to take some time when picking up and returning.

Jun SS

Great little Honda Fit gave no troubles the whole way. One tyre a bit flat on pick up ( fine once we put some air in) and they unexpectedly held a large bond because we had booked through a third party. Pick up at airport took about 45 minutes on arrival, then another 30 or so at the office before we got on the road.

Erica Diment

Very affordable prices with their 'discount25' discount code. Good service too. Airport pickup was easy/friendly plus they had my car in stock. Very good.

Noah Robertson-Gould

Car was great and service was so smooth and easy. Quick pick up from airport. So much less hassle than using a big hire company not to mention much better value

Daniel Hunyadi

First class experience and very competitive

Martin Blockley

Really happy with my rental from Hitch. Fast , efficient and friendly. We hired a 4 wheel drive at queenstown. The lady was polite and friendly. Made the whole process easy . Will hire from no one else but Hitch. GOOD JOB HITCH!!!!

Ricky Chander

I really liked the service of Hitch car rentals. Elliot and Anthony was extremely friendly. HITCH - Good value for money.

Sadiq Musthafa

Auckland based Hitch. Cheapest rental car company when I booked. Pick up van from airport. Has Hitch written on side. Call them when you land. Instructions in thier email. Please read this. 15mins to pick up and about a 8min ride to car pick up location. Staff friendly. Easy drop off and shuttle to airport on return. Make sure you have a map or GPS as you need to get on motorway. I did and was fine.

Patrick Bannon

Awesome helpful friendly team who went out of there to accommodate you. Car was clean obviously well looked after. The Hitch team were awesome totally recommend for great service, cheap & reliable rentals

Te Rangihika Rangihika

Went to Christchurch for a couple of days. Needed a car. Found Hitch on the internet. Easy booking, easy pick up and drop off, great car.All in all great experience.

Matthijs van Wagtendonk

Pick up was a bit slow due to so many customers but staff were very helpful. Drop-off was fast and delivery to airport was excellent. Vehicle was perfect for our needs.

Peter Buttsworth

Good company, rapid pick up and flexible drop off. A bit of distance from airport but that's what you get for a budget. Great car, better than my own one!

Marcus Baker

Good service, the car was just what I wanted. Clean economical and nippy. Ali at ChristChurch on the desk sorted out a problem I had ,with a smile. Thank you.

Virginia Bielski

We booked our car hire through Car Del Mar, which we normally do from other positive experiences. There wasn’t too much info on Hitch Car Rentals so we were a bit apprehensive. However, we couldn’t have been more wrong - what a great company! After a disappointing experience with our Campervan hire Hitch were great. Arranging the transfer from the airport was easy and efficient, once we arrived collecting the car and sorting the paperwork was so quick and easy and there were no hidden charges. We hired an automatic and had a Toyota Prius, a little different to what i’m used to but the staff we very helpful with clearly showing you how to operate the car and if you needed any more help they were happy to assist. Dropping the car back off was fine too, no problems and paperwork was completed quickly and deposit on the credit card returned. The return to the airport was quick and stress free. The service we received here was first class throughout, do not hesitate to book Hitch Car Rental.

Matthew Walker

Fantastic service. Me and my infant were picked up within minutes of calling to say we had arrived at airport and then dropped off back to airport superfast. Great prices, great car. Will hire through Hitch again ☺

Kate MacKenzie

La mejor compañía en New Zealand calidad-precio! Recomendable 100%

Mariona Sevilla

Relaxed, friendly and very easy to deal with. I'd definitely recommend this company. I've dealt with other car rental companies who are pretentious, unfriendly, and / or pushy with their sales pitch for additional extras e.g. excess insurance but these guys were great.

Ngaire Melhop